Privacy policy

Privacy Policy

At MasterCraft Contracting, we value your privacy and are committed to protecting the personal information you provide. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website and use our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information when you use our website or engage with our services:

• Personal Identification Information: Name, email address, phone number, etc.
• Non-Personal Information: Browser type, device information, IP address, and browsing behavior.
• Payment Information: If applicable, when making payments, we may collect billing information, such as credit card details. However, we do not store sensitive payment data directly.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide and improve our services
• To respond to your inquiries, comments, or requests
• To process transactions and manage payments
• To send important updates, notifications, and promotional material (if you have opted-in)
• To enhance the functionality and security of our website
• To comply with legal requirements and regulations

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal information. This includes encryption, access controls, and secure servers. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties who assist us in providing our services or with legal authorities if required by law. These third parties are obligated to keep your information confidential.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and personalize content. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of some parts of our website.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access, update, or delete your personal data.
• The right to object to or restrict processing of your personal data.
• The right to withdraw consent for processing your data (if applicable).

To exercise any of these rights, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, with the date of the last update indicated at the bottom of the policy. Please review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

MasterCraft Contracting

Phone: +27719602947

Website: www.mastercraft.net.za

Last Updated: 15/02/2025